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  1. Customer Support
  2. Starter/Growth brand

Starter/Growth brand

Sign-up & Payment

  • What results can I expect?
  • How can I advertise my offer?
  • Is there a discount if I sign-up to an annual plan?
  • Can I switch over to a Shopify App plan? Or vice versa?
  • What information do I need to get set-up?
  • Do I need to be part of an affiliate network to sign-up?
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Pricing Plans

  • Can I cap the number of verifications per month
  • What happens if I exceed the maximum number of verifications in my plan
  • What is a ‘verification’?
  • What is your pricing model?

Integration

  • How does a student verify their status?
  • How does Beans iD work?
  • What if I’m a brand that wants to offer student discount in-store only?
  • Can I run gated offers across multiple discount channels- website, app and stores?
  • What are the different types of integration?

Onboarding

  • How can I integrate Beans iD with my website?
  • Can my offer be in two languages?
  • Can I change my offer or images at any time?
  • What happens during onboarding? How long does it take?

Consumer Groups / Markets

  • Is it possible to add another market?
  • Can I change and test new consumer groups in the same plan?
  • Can I add more consumer groups after sign-up?
  • What consumer groups can I set-up offers for?
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